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Setup.com message on tracker's display

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‎02-22-2017 04:51 - last edited on ‎02-23-2017 03:16 by Moderator Alum

‎02-22-2017 04:51 - last edited on ‎02-23-2017 03:16 by Moderator Alum

Hi, I just got new Blaze tried to sync with my phone but it came up with message that the Blaze needed charging, so plugged into my laptop from info received I should have a battery symbol come up, but there is just Fitbit symbol with setup.com on screen. Have I got a faulty blaze or am I doing something daft?

 

Moderator edit: Subject for clarity

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‎02-22-2017 05:11

‎02-22-2017 05:11

Unfortunately the battery symbol will only be displayed once the set up is complete. Give it an hour or so on charge then do the set up. You can complete the charge later.

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3 REPLIES 3

‎02-22-2017 05:11

‎02-22-2017 05:11

Unfortunately the battery symbol will only be displayed once the set up is complete. Give it an hour or so on charge then do the set up. You can complete the charge later.

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‎02-22-2017 23:22

In response to SteveH

‎02-22-2017 23:22

Many thanks for your help. It worked .

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‎02-23-2017 03:17

In response to shai62

‎02-23-2017 03:17

A warm welcome to the Forums @shai62 and @SteveH thanks for stopping by.

 

I am glad to hear that our friend's suggestion worked and that you are now enjoying your tracker. If you need anything else, do not hesitate in posting it.

 

Happy stepping. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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