Setup page is not setting up...

[Curiouskat]

I installed the fitbit.com/setup app. As soon as I opened it it went to a page that looked like it might be for a numeric password. It had no options to do anything else. I Uninstalled it and then installed it again. It gives me no options to start a new account. We don't have an account and this is my first fitbit, so I don't know what to do.

[Rich_Laue]

If your posting here then you do have and account.

After you using a PC or your phone to setup the Blaze.

If your using the Phone a Galaxy S7 out should work. 

Download the App from the play store. Log into the same account your using now.

Now tap on the menu top left and devices. 

To right you'll see a plus sign. From here follow the prompts.

See here.

[AlejandraFitbit]

Welcome to the Community @Curiouskat. If you want to setup your new tracker, I recommend following our setup instructions. You can do this from a Computer or directly from your Android Fitbit app.

I hope this helps, let me know the outcome.