help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Setup- time, it's taking too long

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-03-2017 05:40 - last edited on ‎02-14-2019 19:01 by Moderator Alum

‎03-03-2017 05:40 - last edited on ‎02-14-2019 19:01 by Moderator Alum

I have just bought a blaze and it arrived today. however it has taken well over an hour to setup and is still going. Both my phone and the blaze are still trying to setup but it has taken a long time! Is this normal?

 

 

Moderator edit: subject  updated for clarity 

Best Answer
0 Votes
1 REPLY 1

‎03-05-2017 03:41 - last edited on ‎05-30-2025 07:16 by Fitbit Moderator

‎03-05-2017 03:41 - last edited on ‎05-30-2025 07:16 by Fitbit Moderator

It's great to see you around @mjbs. I would like to know if you keep having problems setting up your tracker? If you do, I recommend restarting the tracker and follow one more time the setup procedure from a computer.

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes