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Side buttons not working

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‎10-03-2018 23:33

‎10-03-2018 23:33

Has anyone found a cure to the side buttons not working?? I have blown the burtons out and taken out of strap and still the buttons won’t respond, this happened after a period of me not wearing it due to injury so was limited to very little movement.... if I shut it down using the menu inside unit and then use the left button it starts back up so that tells me the button works.... I can’t do a reset as the buttons do not respond to allow this Help please
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‎10-04-2018 00:46

‎10-04-2018 00:46

Please see this thread from @AlejandraFitbit
https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078

Community Council Member

Wendy | CA | Moto G6 Android

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‎10-04-2018 03:56

In response to WendyB

‎10-04-2018 03:56

Hi thanks for the reply, I had read that and tried all they have suggested 

it would seem odd we’re all having same problems with it, I believe it to be due to an update, as I know the left button works when I can use sub menu to turn the Fitbit off it then turns in okay so I don’t think it’s the Fitbit more the software 

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