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Since update, face scrolling problems

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I'm on Blaze v8.401.3 and I love a lot of the new functionality with the new update. New faces, sleeping functions... Howver, scrolling left, right, up, down and tapping to select is now a test of my patience. For example, if I want to scroll to the right by swiping right to left, often nothing happens or it partially shows the next screen, before reverting to the home screen. I can finally get there after 20-or-so swipes, but now I need to get to my chosen workout. Ugg. If/when I can get to my countdown/timer function in the Blazes screen, by itself, it will put itself in the select countdown time and start scrolling up and and thought it is possessed. I've rebooted the watch about a half dozen times and have watching for updates. Please help!

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Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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2 REPLIES 2

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Three reboots in a row seemed to be the trick. Thank you! 

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