04-16-2017 00:57
04-16-2017 00:57
My Fitbit blaze stopped tracking sleep last Wednesday. Any fixes!? I've tried resetting with no luck.
04-17-2017 05:20
04-17-2017 05:20
A warm welcome to the Community @SusanLannon and thanks for troubleshooting this inconvenience by yourself. I would like to know if you keep having problems registering your sleep? If you do, I recommend restarting your Blaze a couple of times more.
Also, keep in mind that you can manually log your sleep if your tracker didn't do it by doing the following from your Fitbit app:
1. Tap the "+" icon
2. Tap Log Sleep
3. Enter your information
4. Tap Save
5. Sync
Let me know how it goes.
04-20-2017 12:08
04-20-2017 12:08
Hi, this has happened to me too. I've reset with no luck. Tried to manually add sleep and got an error 'the server did not allow this record' or something similar.
04-20-2017 13:16
04-20-2017 13:16
Having same issue.
04-21-2017 04:07 - edited 04-21-2017 04:08
04-21-2017 04:07 - edited 04-21-2017 04:08
A warm welcome to the Community @fruit_fling and @GG007 it's great to see you around.
It's weird to hear that you are receiving an error at the moment of logging your sleep, this error sometimes appear when your sleep has already been logged. Could you please double check that your sleep information is not being registered? Also, a screenshot of the error would be great.
Hope to hear from you soon.