Sleep Insights/stages

[Mpaulic]

Sleep stages showed up with the update.  It's fantastic. 

But it's now reverted to the old style.

Why?

How do I get it back?

Continuous sync is on

Location is on

Advise? Is this a bug?

Thanks

Mat

[AlejandraFitbit]

A warm welcome to the Community @Mpaulic and thanks for troubleshooting this by yourself. Have you tried to log out and log back in to your account? If you haven't, please try this process. 

I hope this helps, let me know how it goes. 

[JoelRiddle]

Logged out. Didn't work. Deleted and reinstalled the app. Didn't work. Love the new feature. Frustrated that it's buggy. 

[AlejandraFitbit]

A warm welcome to the Community @JoelRiddle and thanks for troubleshooting this inconvenience by yourself. If you are having problems with your sleep stages, I recommend taking a look at this post, where our friend @FerdinandFitbit is providing information about the sleep stages and how it works.

Catch you later. 

[Mihalis]

I encountered the same problem. First two nights, beautiful tracking of all three stages; last night just a continuous representation of light sleep. I tried altering my diet (no wine before bed); making the strap tighter; and not taking supplements in the evening, all things which I did before and which made no difference when I stopped doing them. I can understand an occasional night of less than 3 hours of contiguous sleep, but four nights in a row seems like a software problem since the phone works well in all other regards.