Sleep Stages STILL not working

[Gizzie66]

Getting really fed up now. Ongoing twitter conversation with Fitbit support asking me to do all the things I'd already done.

Bottom line is it does not work. It is not my settings or the way I am wearing it!!

Also, I am not the only one...

[EmmyJo]

Mine worked for a week and just stopped working 😞

[Suzkat97]

My sleep stages only works sometimes. I hope they get this fixed.

[Linky1234]

Mine worked for a few days and then stopped.  The only way I am able to get them to work is to manually restart the Blaze before I go to bed.  I hope they fix this because I am not restarting it every night.

[Shanti4u]

Mine did the same.  It has not worked the last two nights.

[CyndiN]

Very frustrating! Mine also only worked once, then stopped working. Disappointed in this release.

[kingzabez]

Very True. The support sucks. They were telling to do the same thing over and over again. Useless support and this forum is the worst one. no one care to give the solution but the excuses.

[jrome]

Me too. My sleep stages worked on Saturday, but not since.  I have done everything mentioned but nothing works.  It would be nice if they just send out an email or something to let us know they are aware and they are working on it.

[Utopianmovement]

My sleep works, it just reverted to the old software. Did everyone do the hardware update on charge 2?

[Utopianmovement]

Oh yeah I really liked the new sleep software, very informative. The only problem I had was the amount of awake time on normal sensitivity. Makes it hard to meet my goal.

[Fosgran]

Me too. Mine worked the first night after upgrading the software, then didn't work the next 3, worked for 3 nights then not again since.  I was enjoying checking my sleep stages and will be pleased if they ever do get it working properly.

[Jas_UK]

I'm not the only one

So guessing you are having similar issues to me. Very flaky and intermittent functionality. Not happy.  My partners sleep stages record every night without fail. 

[N8teGee]

Working fine here, only time it displays the old data is on the rare occasion I wear my charge hr to bed. 

[Elvisw]

It's working last two night.

please try to fasten it very tight

[Utopianmovement]

It's working again!

Sent from my iPhone

[EmmyJo]

Mine works for a week then stops 😞