I have tried everything under the sun this last week to get this watch to record sleep stages and I know others are having issues as well.
I have restarted, changed settings and then changed them back, made sure "Begin Sleep Now" is not selected, deleted and re-uploaded the app, I have made sure the battery isn't low, made sure my sleeps have been at least 3 hours long, I've followed the advice of people on the forum and directly from Fitbit themselves, etc etc. etc.
I first have to say one thing.
Fitbit, This is Incredibly frustrating to buy products for this much money and have them not work.
This Sleep Stage function is one of the main reasons I bought this product (as you can see below from my insanely inconsistent sleep logs). I have gone through with customer support via Chat and phone this week and was told there was an issue that would be resolved and it still has not. I was told I have all the right settings and that my tracker was restarted. If Fitbit's team of engineers know about this problem, then why isn't it being addressed publicly or being fixed properly?
Earlier this week, the sleep stages were working fine but since then it has reverted to the old pattern and has not gone back to the sleep stages:
Everything was working fine.
Sleep stages are not working.
Still has yet to been fixed.
1. Is anyone else using the Blaze still having this much trouble?
2. Is this just a faulty product (I assume not because it was working on 5/31)?
3. Can we get any help or clarification on this from a Fitbit team member/staff?
4. Any other tips that you think may have not been tried?
5. Can we please get this solved.
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