09-30-2016 08:14
09-30-2016 08:14
I've had my Blaze for a couple of weeks and loving it but its sleep tracking feature doesn't seem to work right. It doesn't register that I'm asleep until 2-3 hours afterward, then it shows me awake about half the rest of the night from restlessness. That alone seems like a factory defect. I may twitch and move a bit at night but if I were losing that kind of sleep from tossing and turning I would know it. I've adjusted the sensitivity to no avail. I'm active enough to know whether or not I've gotten enough sleep but the tracker shows me with a severe ongoing deficit. This seems like a worthless feature.
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Best Answer10-01-2016 15:47
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-01-2016 15:47
@undrum Maybe try a restart of your Blaze, then see if the behavior continues.
10-01-2016 15:34
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-01-2016 15:34
Is your sleep setting on normal or sensative? And have you restarted the phone?
Best Answer10-01-2016 15:47
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-01-2016 15:47
@undrum Maybe try a restart of your Blaze, then see if the behavior continues.
10-03-2016 05:52
10-03-2016 05:52
Yes this seems to have helped. The device was acting odd in other ways, must have been the tic. - Thanks!
Best Answer10-03-2016 19:21
10-03-2016 19:21
Best Answer