Sleep pattern and heart rate not being tracked

[Brittle]

My blaze will not track my sleep patterns or my heart rate

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hello @Brittle, Thank you for visiting the Fitbit Community, welcome aboard!

I saw your heart rate and your sleep pattern are not being recorded by your Blaze. before we jumped to the troubleshooting part I just want to informed you since this is more related to your tracker functionality, I have mode your post from the Android board to the Blaze forum.

First thing to try is a restart on your Blaze as this will address both issues you are experiencing. For more details please follow these instructions: How do I restart my Blaze?.

For the sleep pattern I'm wondering if is your whole sleep data not being recorded or is just limited to your sleep stages?

If this are related to sleep stages keep in ind these recommendations:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking.
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

See you around and hope this helps.