02-06-2017
00:46
- last edited on
02-12-2017
04:16
by
AlejandraFitbit
02-06-2017
00:46
- last edited on
02-12-2017
04:16
by
AlejandraFitbit
My sleep Record has suddenly started recording previous nights sleep one day on.
Example: yesterday morning, Sunday 5th Feb, the graph showed sleep for Sunday night instead of Saturday, leaving a gap for Saturday. Edited it to correct it by editing thecstart time. Today, Monday 6th Feb, it showed sleep for tonight, leaving Sunday night blank. Tried to edit start and end sleep to be start Sunday night end Monday morning, but when you change start to Sunday it automatically changes end to Sunday as well. It's completely messed up! Why is it skipping a day. Never had this before this last weekend.
Hope this makes sense
Moderator edit: Subject for clarity
Best Answer02-06-2017 01:28 - edited 02-06-2017 01:34
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-06-2017 01:28 - edited 02-06-2017 01:34
Are you saying taping the Sleep tile and bringing up the Sleep record.
Saturday/Sunday sleep shows up on Monday Sleep data? Sleep is logged on the day the person wakes up.
Saturday night Sunday morning sleep should show on Sundays sleep data.
I had to go back a ways to find a night that i went to bed begore Midnight. But here is December 31st sleep record.
Best Answer
02-06-2017
01:58
- last edited on
02-12-2017
04:15
by
AlejandraFitbit
02-06-2017
01:58
- last edited on
02-12-2017
04:15
by
AlejandraFitbit
I am saying that it was always the sleep for the night before, ie Saturday night/Sunday morning irrespective of going to bed before or after midnight and would show correctly as Saturday nights sleep Record. This weekend, Saturday nights sleep record suddenly jumped to Sunday, which we edited to Saturday (Saturday showed no sleep !!) Same thing today!
Moderator edit: Personal info removed
Best Answer02-06-2017 02:05
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-06-2017 02:05
What I'm trying to tell you, is that Fitbit puts the sleep record on the day the person wakes up. Saturday night / Sunday morning should show up as Sundays record. If it was doing something different before, then that iwas where tye problem was.
In the app, tap on the sleep tile Nd post a screen shot of your sleep records.
Best Answer
02-06-2017
02:14
- last edited on
02-12-2017
04:15
by
AlejandraFitbit
02-06-2017
02:14
- last edited on
02-12-2017
04:15
by
AlejandraFitbit
Thanks. But if thats the case, why has it suddenly changed? Been wearing this for 6 weeks now and it always recorded my nights sleep for the night I actually slept. Odd
Moderator edit: Personal info removed
Best Answer02-06-2017 02:43
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-06-2017 02:43
I can't answer that until you post a screen shot, and letting us know which days are in question.
Best Answer
02-06-2017
23:37
- last edited on
02-12-2017
04:16
by
AlejandraFitbit
02-06-2017
23:37
- last edited on
02-12-2017
04:16
by
AlejandraFitbit
Attached screenshot. As you can see, by changing the way it has started recording it, it has skipped a night!
Moderator edit: Personal info removed
Best Answer02-07-2017 13:43
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-07-2017 13:43
I don't see a screenshot, this has to be added through the web. But your 5 line post has a 52 line, really?, disclaimer, and since im not the original addressee im not allowed to look at your post.
Best Answer02-12-2017 04:20
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-12-2017 04:20
A warm welcome to the Community @Coppertoprich and @Rich_Laue thanks for stopping by.
I would like to know if you keep having inconveniences with your sleep record? If you do, keep in mind that if you sleep today Feb 12th at 7:00 PM and wake up tomorrow Feb 13th at 5:00 AM, the sleep graph will be showed on Feb 13th and not Feb 12th.
If this isn't your inquiry, please be more specific and some screenshots might help too.
Catch you later. ![]()
Best Answer