04-01-2017 06:41
04-01-2017 06:41
My Fitbit Blaze has been working well since I bought it a few months ago. Last week I updated it and had the new sleep stages displaying in the morning. This morning I woke up and saw only the older sleep pattern (vertical lines showing restless and awake, not stages like light, deep and REM). The only thing I can think of is that I updated my phone to Android Nougat yesterday.
Is there a setting that I could I have hit to remove the sleep stages and return to the older sleep pattern?
04-02-2017 06:35
04-02-2017 06:35
Same here! I liked the sleep stages and it all the sudden disappeared.
04-02-2017 06:50
04-02-2017 06:50
Same thing happen to me, I have made no changes to blaze or phone in the last 5 days
04-02-2017 06:57
04-02-2017 06:57
Me as well. I made no changes to my phone or Fitbit.
04-02-2017 07:07
04-02-2017 07:07
Mine has switched back and forth every other day. Not sure why?
04-02-2017 10:20
04-02-2017 10:20
MIne too.........I really like the sleep stages feature.....this morning it was back to the plain vertical lines!! I have performed no updates!!
04-05-2017 01:21
04-05-2017 01:21
Yeah same here. Had it for a few nights now reverted to the old style without the stages info.
04-05-2017 02:39
04-05-2017 02:39
Same here, messaged support and they say restart, that did nothing
this seems to be a recurring issue with fitbit. Random stops and data
04-05-2017 07:13
04-05-2017 07:13
Same issue with me, and I didn't make any changes to my tracker or my phone. Restarting tracker and phone also didn't fix it.
04-05-2017 08:28
04-05-2017 08:28
Chiming in, this mornings syncretic tied my sleep the old way. Asked my Daughter and she experienced the same thing. Another Friend said hers was fine.....what's going on?
04-05-2017 08:42
04-05-2017 08:42
Just adding that I lost my sleep stages too. 😞 Worked great for 10 days. I guess we'll see when it comes back?
04-05-2017 19:53
04-05-2017 19:53
Mine is gone as well. Had it for about a week and then gone. My wife hasn't had it yet and I kept telling her it would show up soon only to see mine disappear too! What's up Fitbit?
04-05-2017 21:32
04-05-2017 21:32
Same happened to me after 6 days. Not sure how to fix it
05-07-2017 17:34
05-07-2017 17:34
I'm having the same issue. When I switched from the Flex to my new Alta HR on April 20th, I could see the sleep stages and thought it was a feature of the Alta. But two nights ago, it went back to the old display. I think it may have coincided with an update of the Fitbit app (for Android). I'm very unhappy about the loss of this feature!
05-26-2017 01:07
05-26-2017 01:07
Yip me too. Been on new sleep for a month but gone today. No change from me. Fitbit what's going on?