10-06-2017 01:28
10-06-2017 01:28
Is there a problem with sleep stages again?
My blaze has recorded basic stats again...
10-06-2017 03:41
10-06-2017 03:41
I have some days that show it and some that don't. I'm not sure why the inconsistencies.
10-06-2017 06:30
10-06-2017 06:30
According to fitbit, it is a known problem and their engineers are working on it. They will notify me via email when they have something.
You might want try powering down your Blaze and start it back up again when the problem occurs. That use to work for me but no longer.
10-06-2017 10:20
10-06-2017 10:20
It's been an on-going issue with many users including me. Have also seen post that Fitbit techs are working on it. That's been going on for sometime, too.
I tried the suggestion of changing the sleep sensitivity from the on-line site. But, have problems there, too. Keep getting the message "Something went wrong!" when clicking on "sensitive."
10-08-2017 04:16
10-08-2017 04:16
Hey there @Kennykens, @Suzieshoes, @Dcobls welcome to the Forum and @taf45377 it's great to see you around.
Thanks all for troubleshooting this by yourselves. As mentioned, our team is aware of this issue and is working in finding a solution for it, your patience will be much appreciated. In the meantime, you can take a look at this post, where our friend @FerdinandFitbit is providing more information about this feature.
See you later.
10-14-2017 21:13
10-14-2017 21:13
Yep, went back to basic sleep stages for me last night. And while basic sleep stages shows that I slept approx 7hrs 45min last night - in in the graph it shows I’ve slept almost 15 hours today 😄
10-15-2017 07:44
10-15-2017 07:44
Looks like it fixed itself overnight! 👍
10-15-2017 20:38
10-15-2017 20:38
WOW lol!!