Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep stages not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

Is there a problem with sleep stages again?

 

 My blaze has recorded basic stats again...

Best Answer
7 REPLIES 7

I have some days that show it and some that don't. I'm not sure why the inconsistencies.

Best Answer

According to fitbit, it is a known problem and their engineers are working on it.  They will notify me via email when they have something. 

You might want try powering down your Blaze and start it back up again when the problem occurs.  That use to work for me but no longer.

Best Answer

It's been an on-going issue with many users including me. Have also seen post that Fitbit techs are working on it. That's been going on for sometime, too.

 

I tried the suggestion of changing the sleep sensitivity from the on-line site. But, have problems there, too. Keep getting the message "Something went wrong!" when clicking on "sensitive."

Best Answer

Hey there @Kennykens@Suzieshoes@Dcobls welcome to the Forum and @taf45377 it's great to see you around.

 

Thanks all for troubleshooting this by yourselves. As mentioned, our team is aware of this issue and is working in finding a solution for it, your patience will be much appreciated. In the meantime, you can take a look at this post, where our friend @FerdinandFitbit is providing more information about this feature.

 

See you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

Yep, went back to basic sleep stages for me last night. And while basic sleep stages shows that I slept approx 7hrs 45min last night - in in the graph it shows I’ve slept almost 15 hours today 😄 C7BFCB61-0BE1-4DEE-A5AC-6DA7E6B277E4.png

 

Best Answer

Looks like it fixed itself overnight! 👍

Best Answer

WOW lol!!

Best Answer
0 Votes