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Sleep tracking not working

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Since the update to get a sleep score I noticed that the blaze isn't automatically syncing sleep data unless you manually enter the times you were sleeping. Also for short sleeps like less than 3 hours it's not even coming up with a basic sleep cycle. Is anybody else having this problem? 

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A warm welcome to the Community @JaymezG. Thanks for the details mentioned. Sorry for the delayed reply. 

 

The sleep score is the new Fitbit Premium and you'll get this if you're using the Fitbit Premium Trial or if you have already the option of Fitbit Premium, you can learn more about it by checking this article: What should I know about Fitbit Premium?

 

I would like you to provide me with a screenshot of the data you're getting and when you manually log your sleep. If it isn't tracking any sleep data at all, then try restarting it and try wearing your Blaze on your non dominant hand. 

 

Let me know how it goes. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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