Step count inaccurate

[candiexface]

When I walk with a stroller, carry my baby, text, or anything without moving my arm, my steps aren't counted. Does anyone know how to fix this? It's highly frustrating. With all of the other step counters I haven't had this issue.

[SunsetRunner]

Others are having the same problem.  All accelerometers are not created equal.  Some are getting more steps and some, like you, are getting less.

I wore my CHarge HR and my Blaze on my usual walk and the Blaze reported way less steps, about 20% less.

[candiexface]

It's unfortunate. I really like the blaze. I hope they perform an update on it soon to fix this major flaw.

[Rich_Laue]

When i took 500 steps my Blaxe reported 505 steps,ro get to the question, ice read reports on every arm based tra ker missing steps while pushing the carrage

[Albwalker]

I just did a test walking 100 steps with my new Blaze. It recorded 5 steps. VERY disappointing! I'm hoping Fibit has a fix. I followed their directions....so don't think in this case it's "operator error".

[talk2robby]

When my wife walks on the treadmill and holding the side bars, it doesn't count her steps.  Same issue if she is shopping and pushing the cart around.  She wen't on a 3 hour hike to learn about wild plants, they walked about 5 miles slowly she registered 300 steps.  Blaze seems to only work if your steps are at a normal walking speed.  Is there a way to increase sensitivity?

[candiexface]

I'm not sure. I contacted Fitbit and they sent me another, saying that it was defective. The new one does the same thing. When I shop at the grocery store, I put it in my pocket. Which is pointless.