04-26-2017 11:37
04-26-2017 11:37
I woke up hid mornkng and my Fitbit Blaze said I already had over 7000 steps recorded. It obviously reset last night because yesterday I walked over 10,400 steps. I've tried restarting the watch. No luck. Please help me figure out how to reset the step count.
04-27-2017 07:48
04-27-2017 07:48
Generally, you can't affect steps that have been automatically counted by the device.
If they're showing up on the graph for the day, about all you can do is log a 'Driving' activity for the appropriate period of time which should remove the steps if it's done correctly. The compromise there, however, is it will give you a flat calorie burn of double your BMR rate for that period.
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.
04-27-2017 12:36
04-27-2017 12:36