Steps/exercise not registering right

[Blaneharris]

I've noticed my exercise time is not registering correctly. I walked an hour on the treadmill and my blaze only picked up 48 minutes. Is there anything I can do ?

[Aclobos]

@Blaneharris, Fitbit will not register your walk until you walked the minimum minutes set in your profile for walking. The default setting is 10 minutes. When you go to your shortcuts from your blaze and select any shortcut, it will start registering your  exercise  immediately. So if you did not select treadmill from your shortcuts that would be the reason why you lost 10 minutes.

[AlejandraFitbit]

Welcome to the Community @Blaneharris and @Aclobos thanks for stopping by.

I agree with our friend here, you need to be exercising for a minimum of 10 minutes in order for the tracker to register your information or you can select the activity directly from the tracker. I recommend selecting the activity directly from the Blaze.

If you don't have the treadmill option between your exercises, you can add it by doing the following from your Fitbit app:

1. Tap the Blaze icon
2. Tap Exercise Shortcuts
3. Tap the "+" icon
4. Select the activities you want
5. Tap Add to Blaze
6. Sync

I hope this helps, let me know the outcome.