08-15-2016 11:55
08-15-2016 11:55
Answered! Go to the Best Answer.
08-22-2016 00:43
08-22-2016 00:43
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.
08-15-2016 11:59
08-15-2016 11:59
Might be worth just double checking your time zone setting in your profile.
08-15-2016 12:07
08-15-2016 12:07
08-19-2016 06:04
08-19-2016 06:04
Welcome to the Community @SunsetRunner and @Lordrobs thanks for stopping by and the recommendation. I would like to know if you keep having problems with your hourly steps information? If you do, I recommend doing a force sync from your iOS Fitbit app to update your information by doing the following:
1. Open the Fitbit app from your iOS device. Sign into your account if you haven't done so already.
2. Tap your tracker name at the top of the app dashboard.
3. Make sure your tracker has battery life and bring it near to your iOS device.
4. Scroll down and tap the "Sync Now" tile and wait for the sync to complete.
I hope this helps, let me know the outcome.
08-19-2016 07:31
08-19-2016 07:31
08-22-2016 00:43
08-22-2016 00:43
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.