Steps in dashboard and steps page do not match

[Bububu]

Hi,

First post! I have a strange issue where the steps on my dashboard do not match my actual steps. The steps show correctly when I open the daily plot but not in dashboard. 

Cant seem to attach pictures. But e.g my dashboard says I did 8200 but then I tap steps to see steps throughout days then I tab on the day I did 8820 to open an hourly plot. This still says 8820 but then I tap the expand button top right it says I did 11450 on that day. This is the graph where hourly steps are shown with different colours depending on intensity.

cam anyone help? I noticed similar discrepancies on other days but not as substantial as this!

thanks!

[AlejandraFitbit]

It's great to see new faces @Bububu, welcome!

About the steps issue, have you verified that your tracker is syncing 100%? If you haven't, I recommend following the instructions provided in the Having trouble syncing? post. Also, can you please provide me with some photos of this? You just need to click on the "Photos" option (see attachment).

 Hope to hear from you soon. 

[Flodiz80]

I’m having the same issue I believe. My graph shows 17,700 but the dashboard and daily show 906. I’ve rebooted the device, closed and reopened the app. Deleted and reinstalled the app. Driving me nuts.