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Steps not calculated when off watch band

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‎05-22-2016 21:07

‎05-22-2016 21:07

When I take my blaze off the band and have it in my pocket the steps count differs from my home screen to that calculated on the challenges. How do I fix this? Very annoying. TIA
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‎05-23-2016 07:08 - last edited on ‎03-25-2025 08:54 by Fitbit Moderator

‎05-23-2016 07:08 - last edited on ‎03-25-2025 08:54 by Fitbit Moderator

Hi there @Runrun81. Welcome to the Fitbit Community! 🙂

I would say this is because of the way the Blaze is designed. It's desinged to be worn on your wrist and not in your pocket. Fitbit has two trackers, the Fitbit One and the Fitbit Zip which are meant to be used clipped on your clothes or can  be used in your pockets. The other wrist based trackes work with different algorithms because of the way they are used, including the Blaze so I would say that's the reason why your step count is not as accurate as when used on your wrist.

Hope this makes sense and if you need anything else, let me know!

Ferdin | Community Moderator, Fitbit

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