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Steps not counting while being on a treadmill

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I have noticed that when I'm on the treadmill and if I'm holding onto the bar or the rails while walking, my steps are not counted.  Why is this?

 

 

Moderator edit: subject for clarity

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It's great to see you around @RaynerRobinson and @WendyB thanks for stopping by.

 

Keep in mind that your Blaze will detect your steps depending on the arm movement. If you are on a treadmill and you are holding the bars, your steps won't be detected since there isn't arm movement. You can take a look at the link that our friend provided and if you really want to track your steps while being on the treadmill, you can place the tracker inside a pocket in the meantime.

 

Let me know if you need anything else. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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4 REPLIES 4

It needs to see the arms swinging.
Also See this thread by @MrMarv

It explains it very well

https://community.fitbit.com/t5/Alta-HR/Step-calculation/m-p/2586363/highlight/true#M22198

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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It's great to see you around @RaynerRobinson and @WendyB thanks for stopping by.

 

Keep in mind that your Blaze will detect your steps depending on the arm movement. If you are on a treadmill and you are holding the bars, your steps won't be detected since there isn't arm movement. You can take a look at the link that our friend provided and if you really want to track your steps while being on the treadmill, you can place the tracker inside a pocket in the meantime.

 

Let me know if you need anything else. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

Yesterday, I put it in my pocket and all was well!! Thanks!!

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Those are great news @RaynerRobinson, I am glad to hear that the recommendation provided worked. If you need anything else, do not hesitate to post it.

 

Keep the stepping up! Smiley Very Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer