03-08-2018
10:08
- last edited on
03-09-2018
08:05
by
AlejandraFitbit
03-08-2018
10:08
- last edited on
03-09-2018
08:05
by
AlejandraFitbit
I have noticed that when I'm on the treadmill and if I'm holding onto the bar or the rails while walking, my steps are not counted. Why is this?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
03-09-2018 08:07
03-09-2018 08:07
It's great to see you around @RaynerRobinson and @WendyB thanks for stopping by.
Keep in mind that your Blaze will detect your steps depending on the arm movement. If you are on a treadmill and you are holding the bars, your steps won't be detected since there isn't arm movement. You can take a look at the link that our friend provided and if you really want to track your steps while being on the treadmill, you can place the tracker inside a pocket in the meantime.
Let me know if you need anything else.
03-08-2018 10:12
03-08-2018 10:12
It needs to see the arms swinging.
Also See this thread by @MrMarv
It explains it very well
https://community.fitbit.com/t5/Alta-HR/Step-calculation/m-p/2586363/highlight/true#M22198
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
03-09-2018 08:07
03-09-2018 08:07
It's great to see you around @RaynerRobinson and @WendyB thanks for stopping by.
Keep in mind that your Blaze will detect your steps depending on the arm movement. If you are on a treadmill and you are holding the bars, your steps won't be detected since there isn't arm movement. You can take a look at the link that our friend provided and if you really want to track your steps while being on the treadmill, you can place the tracker inside a pocket in the meantime.
Let me know if you need anything else.
03-09-2018 08:30
03-09-2018 08:30
Yesterday, I put it in my pocket and all was well!! Thanks!!
03-12-2018 04:03
03-12-2018 04:03
Those are great news @RaynerRobinson, I am glad to hear that the recommendation provided worked. If you need anything else, do not hesitate to post it.
Keep the stepping up!