02-10-2017 21:10
02-10-2017 21:10
Recently I stopped getting text and phone notifications on my blaze (maybe calendar too). I have an Iphone that I have the fitbit on. I've tried restarting the Blaze as well as iphone. I've unpaired and repaired the Blaze with the phone. The Blaze otherwise seems to sync fine with my phone. Can anyone help?
02-10-2017 21:27 - edited 02-10-2017 21:30
02-10-2017 21:27 - edited 02-10-2017 21:30
Hello @gregpietsch not sure what uou are refferring to whrn you say you unpaired and pair. Unpairing is done through the phones Bluetooth settings, pairing is done by the app durring a sync, not you.
Lets go back to the phones Bluetooth settings, does your blaze show up as being connected there?
Is your fitbit Blaze notifacations settings correct?
Are you able to send a rest notifacation through the app.
Have you turned both your Blaze and phone completly off, then restarted?
Also check the help docs at http://help.fitbit.com/?q=notifacation
02-10-2017 21:58
02-10-2017 21:58
The Blaze is listed as connected in the iphone's blue tooth settings.
All the notification settings I can find are set to on.
I don't know what a rest notification is.
I have turned both completely off and restarted.
Thanks
02-10-2017 22:35
02-10-2017 22:35
In your app on the notification settings page, there should be three dots in the top right. Tap these and youll see a send test.
There also is a setting in the iOS phones nitification console.
Are you able to get phone notifacations?