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Stopped working and won't charge

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‎07-24-2019 20:32 - last edited on ‎07-25-2019 23:03 by

‎07-24-2019 20:32 - last edited on ‎07-25-2019 23:03 by

First it started out this morning with just the fitbit logo on the screen. I checked here and went through the steps to shut it down and restart it. It seemed to work fine for a few hours, now its not doing anything. Totally acts like its dead, wont charge. I cleaned the whole thing to make sure there was no dust or dirt, still nothing. My blaze is only 18 months old. This really sucks!

 

 

Moderator edit: subject for clarity

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‎07-25-2019 23:07 - edited ‎07-25-2019 23:07

‎07-25-2019 23:07 - edited ‎07-25-2019 23:07

Welcome to the Fitbit Community @Kat.t.

 

I appreciate your participation in the Forums and sharing that your Fitbit Blaze stopped working and won't charge. Thank you for your troubleshooting efforts. I've shared your post with our Support team and they've mentioned that you already have a case with them. I know they will be glad to help you out and provide a solution. Please keep an eye on your inbox for further instructions.

 

If you have any questions, feel free to let me know.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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