Stopped working

[pamfp]

My blaze will not take a charge or start at all.

[rcdan]

My Blaze just stoped working also. Nothing at all. not sure what to do. Way past warranty

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[maynard01]

I have the same problem.  Wednesday morning I got up and my fitbit was not working.  When I put it on the charger it does not light up to show it is being charged.  I have had my Blaze for only 14 months.  I don't know what to do.

[maynard01 · Accepted solution]

I just worked with Customer service and they told me how to restart my Blaze.  Hold down the left button and the right lower button for about 10 seconds and it will restart the Blaze.

When I did that the screen showed that it needed to be put on the charger.  It now appears to be accepting a charge.

[maynard01]

Have you tried restarting the Blaze by holding down the left button and the lower right button for approx 10 seconds.  That worked for me.

[rcdan]

I called Fitbit and the staff member helped me bring my blaze back. Push the left button and the lower right button at the same time for 30 second. It worked, then recharge it for 2 hours.