Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @CDiggity98. I would like to know if you were able to update your tracker? If you keep having problems, I recommend restarting your Fitbit. After the restart procedure, follow the instructions provided in the How do I update my tracker's firmware? post. You can also, try the setup procedure one more time.
Let me know the outcome. ![]()
Best AnswerI have the exact same problem. Was able to pair to my phone, but it is now stuck in the update loop. I am unable to restart it as holding the buttons down does not do anything at all except restart the loop to midway. The Blaze has been stuck in the loop for over an hour now.
Best AnswerSame exact problem. It goes from half updated to 3/4 then back again. This is the only screen that the blaze will go on and restarting it does nothing.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to see you around @LenD and to welcome you @N4simps.
I would like to know if you keep having inconveniences updating your trackers? If you do, I recommend checking if the phones you are using are compatible mobile devices, then perform the restart procedure a couple of times more and finally confirm you are doing the following to update your trackers:
Let me know the outcome. ![]()
Best Answer