08-03-2017 15:09
08-03-2017 15:09
I would like to thank Aries for your help with getting my replacement form I didn't finish the survey because it asked if it helped, at the time I wasn't sure because I hadn't filled out form. But I have filled out the replacement form and my replacement is said to be on its way so I would like to thank the live chat person Aries.
08-03-2017 16:02
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-03-2017 16:02
Glad you got help!
I dont think they really read these forums. But hopefully some one will see and and show them
Wendy | CA | Moto G6 Android
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Best Answer08-04-2017 04:26
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-04-2017 04:26
Welcome to the Community @blsslusser and @WendyB thanks for stopping by.
I am glad to hear that you are satisfied with our support team service and that you got the solution you wanted. If you need anything else, do not hesitate in posting it.
Keep the stepping up! ![]()