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Sweat Damage

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‎07-04-2019 12:05

‎07-04-2019 12:05

I wore my Blaze during a 10K, and during the first few miles, it began to buzz and wouldn’t stop. I tried to get the screen to light up and see what the problem was, but it went black and kept buzzing. It finally stopped, but the screen never came back on. It looks like there is some moisture on the back, what can I do?

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‎07-17-2019 09:41 - edited ‎07-17-2019 09:42

‎07-17-2019 09:41 - edited ‎07-17-2019 09:42

Hello @KelseyMaeRee, it's good to see you around in the forums, welcome. Sorry for the late reply. 

 

Thank you for all the information about your Blaze display that is not turning back on or with the moisture you mentioned earlier. Let me know if you continue to experience trouble with this. 

 

With a wrist-based tracker, if you can see condensation inside the screen, please try to put the device in dry rice for 24 hours. Also, if you continue to experience the same behavior with the display, I recommend that you try performing a restart procedure as described here. 

 

Keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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