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Swipe option not working

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‎02-17-2017 12:23 - last edited on ‎02-20-2017 04:35 by Moderator Alum

‎02-17-2017 12:23 - last edited on ‎02-20-2017 04:35 by Moderator Alum

Got a new blaze. All set up on my phone  ok but I can't swipe the fitbit. I've checked for a screen protector & there isn't one. Anyone help xxx

 

Moderator edit: Subject for clarity

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‎02-17-2017 12:38

‎02-17-2017 12:38

Hello @lisaafo, first lets do a restart http://help.fitbit.com/?q=restart

This should get it working.

Now if you havent i suggest downloading your user manual.https://staticcs.fitbit.com/content/assets/help/manuals/manual_blaze_en_US.pdf

 

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‎02-20-2017 04:42

‎02-20-2017 04:42

A warm welcome to the Forums @lisaafo and @Rich_Laue thanks for stopping by.

 

I would like to know if you keep having problems the the swipe option? If you do, as recommend, please restart your Blaze and about the screen protector, Fitbit don't sell screen protectors since the Blaze display is really resistant.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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