06-10-2016 11:41
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06-10-2016 11:41
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06-10-2016 12:33
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06-10-2016 12:33
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most likley you will have to replace it. I had the same problem, I needed to reset my Blaze and i couldent since the buttons did not work. But I got a brand new free one, just contact customer support

06-10-2016 12:44
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06-10-2016 12:44
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@Vonda after you change an alarm setting, or exercise how are you able to back out to see the clock it the left button doesnt work?
Is the Blaze in the frame securely?
Swipping to the left then pressing the left button should bring the screen bsck to the clock.
If the Blaze screen is off pressing any button should turn it on.
To reset hold the left button and lower right for 15 seconds, you should feel a buzz and see the Fitbit logo.
If your able to scroll through todays stats, go back to the clock, then change an alarm setting, then start an exercise, the left button has to be working. The left button is the only way to back out of a submenu.

