09-02-2017 08:49
09-02-2017 08:49
My Blaze won't sync and the battery drains so fast. Frustrating! What can I do?
09-02-2017 09:02
09-02-2017 09:02
I always go to my mobile and go to its settings App>Bluetooth and forget and then rediscover my Blaze or Surge when this happens. A further dive would be to try resetting your hardware @Stma by turning it off and back on in case it is really confused.
Another idea if still draining is to make sure no third party health Apps are draining resources, best way is to close them all on your mobile, make sure everything is OK, then launch, check, launch, check.
resources:
resetting your tracker:
If you need additional help contact Customer Support.
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
09-05-2017
06:02
- last edited on
09-05-2017
11:36
by
SilviaFitbit
09-05-2017
06:02
- last edited on
09-05-2017
11:36
by
SilviaFitbit
Thank you. I have already tried all of these steps. My Blaze just won't
sync. I can't even do it manually. The battery also doesn't last more than
6-7 hours. It is really frustrating. I feel that I just need to find a
different type of fitness tracker that will be more reliable.
Moderator edit: Removed personal info
09-05-2017 06:06
09-05-2017 06:06
Thank you. I have already tried everything. I can't even get it to sync manually. The battery doesn't last more than 6-8 hours either. It is really frustrating. I've checked and rechecked. I have everything turned off that would drain the battery and I have tried turning both the tracker and my phone off and back on several times. Nothing helps. The Fitbit Blaze is just a piece of junk in my opinion. I think I just need to find a different type of fitness tracker that is more reliable. My sister has a different type of Fitbit tracker than a Blaze and she has the same problems. They just aren't a reliable brand.