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Sync Error?

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‎06-28-2016 06:39

‎06-28-2016 06:39

I have received several sync failures in the past, and all solve them selves pretty quickly, but this one has been different.  It is saying "Sync Error".

 

I have tried a force stop, an uninstall and reinstall, and two-button reset on the fitbit, and a phone restart, none of these tricks seem to be working.  Any other ideas?

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‎06-28-2016 08:03

‎06-28-2016 08:03

I don't see any mention of trying a restart of the phone, better yet, if the phones Bluetooth isn't responding a complete power off of the phone will be needed. 

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‎06-28-2016 12:16

In response to Rich_Laue

‎06-28-2016 12:16

Did that several times.  Even unpaired and re-paired the phone sevedral times, it would re-pair after some long thinking, but after that pair it does not sync.

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