Sync Issues; Unable to Login after Reinstalling App

[FiLey]

My blaze wouldn't sync to my app. Deleted the app and now it won't let me log back in. I have put my email and password it and now it just stays with the "logging in" status. 

Help! 

[FiLey]

Tried to reset password but comes up with Failed to Send. oauth_acceptable_timestamps=150081 4071-1500814671

[SilviaFitbit · Accepted solution]

It's great to have you here @FiLey! Thanks for the details that you've mentioned. You can fix this issue by trying these steps: 

1. Double tap the home button on your iOS device. Your open apps will show on your device's screen.
2. Close the Fitbit app by swiping the app image in an upward motion.
3. Open the Settings app from your iPhone home screen.
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app. The issue should now be resolved.details that you've mentioned. 

Hope this helps! Keep me posted! 

[FiLey]

Brilliant, this has worked. 

Thank you sooo much. Was lost without my app. 😀

[SilviaFitbit]

I'm glad to hear that your app started working for you @FiLey! 

Hope I can continue seeing you around, you may want to check the Discussions Board and get moving or get healthy advice.