Sync issue since dead battery

[KP90]

Hi

My fitbit blaze is not syncing with my android phone. My blaze battery last week whulst i was on holiday and so I have had to recharge it fully and then try syncing to my phone. 

It is not syncing and I can't figure out why, it still has last week's date and time. I have turned Bluetooth in and off and still no luck. 

Please help. 

[SteveH]

The date and time should sort themselves out once it starts syncing again.

I would try restarting your Blaze using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give it a few tries as it doesn't always work.

If it still won't sync after that then there's some further suggestions in this help file:

http://help.fitbit.com/articles/en_US/Help_article/1866

[Rich_Laue]

I would try a hard shutdown,  swipe to settings, then shutdown,  press any key to turn on

[sunshine775]

Hi, I came here to create a similar thread but noticed this one already.

Since the last firmware/software update sync'ing with our android phones is seriously borked.. (we have multiple blaze devices) and the battery life has completely gone south!

I used to be able to leave device for weeks without restarting, now I have to restart the device and toggle bluetooth on and off on a daily basis just to get it to eventually synchronise!!!!

Battery (possibly because of this sync failure) is also not lasting very long - have to charge it every few days... not impressed at all

Anyone else affected, please chime in!

[FerdinandFitbit]

Hey there @sunshine775. Great to see you in the Forums! 

Have you tried to set up your tracker as a new device to see if this helps with the syncing issues? For this, go to the Account section in the App. Choose the option that says "Set up a new device" and here follow the on-screen instructions and after that, it should be syncing without any problem.

Let us know how it goes!