help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Samsung s6 edge sync issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-21-2017 18:28

‎01-21-2017 18:28

Can't sync blaze to s6.  Reinstalled app multiple times.  Reset Bluetooth multiple times. Turned Blaze on /off multiple times. 

 

Problem started 

Best Answer
2 REPLIES 2

‎01-22-2017 02:18

‎01-22-2017 02:18

Awesome troubleshooting

 

Feel free to check out the Fitbit Article:

 

Why won't my tracker sync?

 

 

Best Answer
0 Votes

‎01-29-2017 12:09

In response to SunsetRunner

‎01-29-2017 12:09

Hi there @oliver66. Great to see you in the Community!

 

To add to @SunsetRunner's great advice, you can try to set up your tracker as a new device. For that, go to the Account section in the App. Choose the option that says "Set up a new device" and here follow the on-screen instructions and after that, it should be syncing without any problem.

 

Let us know how it goes!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes