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Samsung s6 edge sync issues

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‎01-21-2017 18:28

‎01-21-2017 18:28

Can't sync blaze to s6.  Reinstalled app multiple times.  Reset Bluetooth multiple times. Turned Blaze on /off multiple times. 

 

Problem started 

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2 REPLIES 2

‎01-22-2017 02:18

‎01-22-2017 02:18

Awesome troubleshooting

 

Feel free to check out the Fitbit Article:

 

Why won't my tracker sync?

 

 

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‎01-29-2017 12:09

In response to SunsetRunner

‎01-29-2017 12:09

Hi there @oliver66. Great to see you in the Community!

 

To add to @SunsetRunner's great advice, you can try to set up your tracker as a new device. For that, go to the Account section in the App. Choose the option that says "Set up a new device" and here follow the on-screen instructions and after that, it should be syncing without any problem.

 

Let us know how it goes!

Ferdin | Community Moderator, Fitbit

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