05-21-2019
06:21
- last edited on
05-22-2019
15:12
by
DavideFitbit
05-21-2019
06:21
- last edited on
05-22-2019
15:12
by
DavideFitbit
Anyone got the Sony xz3 and still using a blaze watch? Has anyone had any issues with syncing?
I'm currently looking for a new phone and even tho the Sony xz2 is on the compatibility list from fitbit the xz3 is not. I have seen other forums saying they work but they have also had ionics so was wondering if an old watch would still receive notifications.
Moderator edit: subject updated for clarity
05-22-2019 15:18
05-22-2019 15:18
Hi @Curtisstacy, it's good to see you around in the forums for the first time, welcome.
As you've mentioned previously, the Sony XZ3 is currently not listed as a compatible device, and the Sony XZ2 is indeed listed. Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices. The full list of compatible devices with confirmed compatibility can be found here.
If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models. A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility. I'm also using a device that is currently not in the list and I haven't experienced any problem so far, but it can't be guaranteed that it will always work properly.
Some users have also been able to sync after following the steps listed in this article: Why won't my Fitbit device sync?
I hope this helps, let me know if you have further questions.