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Syncing S5 Neo

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‎12-30-2016 14:53

‎12-30-2016 14:53

Does the fitbit not work with Glaxay S5 Neo?

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7 REPLIES 7

‎12-30-2016 15:12

‎12-30-2016 15:12

@Tbell  You can check on this link of all devices currently listed as compatible with Fitbit: https://www.fitbit.com/devices

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎12-30-2016 15:13

In response to Kmransom123

‎12-30-2016 15:13

And if my device does not show does this mean it will not work together?

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‎12-30-2016 15:19

In response to Tbell

‎12-30-2016 15:19

@Tbell  If not listed, I know Fitbit Moderators have stated that you may get the tracker to work, but maybe not consistently, and not all features/function will work.  (So you may have difficulties in setting up if at all)

 

I am not familiar with that phone, so I cannot say if it will or not.

 

 

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎12-30-2016 15:22

In response to Kmransom123

‎12-30-2016 15:22

Thank you very much.

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‎12-30-2016 18:55

In response to Kmransom123

‎12-30-2016 18:55

I have an S5 Neo. Select Samsung Galaxy S5 for setup and it will work fine The Neo references it's waterproof capabilities but is an S5.

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‎01-26-2017 08:16

In response to Mangomama

‎01-26-2017 08:16

how exactly did you get your fitbit to think your phone was just a S5? I have the S5 neo, and im trying to figure out how to get them to sync. 

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‎01-26-2017 11:32

In response to justine01

‎01-26-2017 11:32

I just selected the Samsung S5 option as the OS is the same. The Neo refers to its hardware ie  waterproof capabilities. I have no issues with syncing other than that sometimes if I haven't cleared my emails from my mobile, they come through again with a new email notification.


Sent from my Samsung Galaxy smartphone.
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