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Syncing and notifications not working

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‎01-19-2018 04:41 - last edited on ‎01-21-2018 04:00 by Moderator Alum

‎01-19-2018 04:41 - last edited on ‎01-21-2018 04:00 by Moderator Alum

My new Blaze is not automatically syncing in and tracking in all areas.  It just started doing this during this week.  Any suggestions for a fix?  Also notifications are turned on but suddenly this week, notifications not coming through.

 

 

Moderator edit: subject for clarity

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‎01-21-2018 04:04

‎01-21-2018 04:04

A warm welcome to the Community @Drgnfly.

 

Have you checked if the all day sync option is on? If you haven't, I recommend tapping the Blaze icon and see if it is turn on. If you have and still having syncing issues, you can take a look at the Having trouble syncing? post and follow the instructions provided there.

 

About the notifications, follow the instructions provided in the My Tracker isn't receiving notifications (Android App) post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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