help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing and timezone issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-11-2017 11:13 - last edited on ‎10-12-2017 06:06 by Moderator Alum

‎10-11-2017 11:13 - last edited on ‎10-12-2017 06:06 by Moderator Alum

My clock won't update and I can't get the Blaze to sync!  Help

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎10-12-2017 06:08

‎10-12-2017 06:08

It's great to see new faces @PatriciaJean, welcome!

 

If your tracker isn't showing the correct time, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync again. To change the timezone, do the following from your Fitbit app:

 

  1. Tap the account icon
  2. Tap advanced settings
  3. Tap timezone
  4. Select time
  5. Sync

 

Now, if the issue is directly with syncing, take a look at the Having trouble syncing? post and follow the instructions provided there.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes