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Syncing issue yet again

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‎03-18-2017 09:39

‎03-18-2017 09:39

The last 2 days I am having a syncing issue again and it's mainly involving my step counter. I blew through half my blaze battery again yesterday over this. When I look at the phone the correct steps eventually populate in the app but say it's still syncing for a long period of time. Anyone else?seems like this is a constant blaze issue and I am getting aggravated again. 

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3 REPLIES 3

‎03-18-2017 09:41

‎03-18-2017 09:41

I'm having the same problems, it is so frustrating

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‎03-18-2017 15:09

In response to Fiberone60

‎03-18-2017 15:09

Welcome to the Community @Fiberone60 and @Trinity---! In this case, I would like you to confirm that you've done this syncing troubleshoot. Also, if you're using an app to sync; double check that you have the latest Fitbit app which is 2.41 for Android and 2.32 for iOS. 

 

Also, please answer the following questions: Are you seeing anything different when your tracker isn't syncing? Are you getting any error message? 

 

Hope this helps. Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎03-19-2017 11:23 - last edited on ‎03-21-2017 17:38 by Fitbit Moderator

In response to SilviaFitbit

‎03-19-2017 11:23 - last edited on ‎03-21-2017 17:38 by Fitbit Moderator

I am up to date I have trouble shot everything. It's an in and off problem
that Fitbit won't address appropriately and I am already looking into
switing to an Apple Watch. I have never been happy with Fitbit customer
service regarding this issue. Always excuses no results or fixing issues
with the blaze
--

Moderator edit: Removed personal information

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