help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing with Weight Watchers

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-24-2019 16:01

‎04-24-2019 16:01

Today Weight watchers pulled from my Fitbit Blaze that I had spent 24 minutes on an outdoor bike instead of reporting my steps as walking. Why would it do that? I thought the error was in Weight watchers but they pointed the finger clearly at Fitbit. 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-24-2019 20:27

‎04-24-2019 20:27

Welcome to the forums!

 

LOL of course they did.

 

Is it on your activities page as Outdoor bike? If it is then that's why. It will pick up auto recognized activities. Doesn't always label them right

 

Just delete it out of the WW site if its not listed here

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎04-24-2019 20:27

‎04-24-2019 20:27

Welcome to the forums!

 

LOL of course they did.

 

Is it on your activities page as Outdoor bike? If it is then that's why. It will pick up auto recognized activities. Doesn't always label them right

 

Just delete it out of the WW site if its not listed here

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer