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Syncing

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‎05-07-2018 03:13

‎05-07-2018 03:13

Blaze has not synked in weeks?  I have no idea what to do to fix it.

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‎05-07-2018 03:29

‎05-07-2018 03:29

I would try restarting your phone and then restarting your fitbit using this procedure:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file: http://help.fitbit.com/articles/en_US/Help_article/1866

 

Note that the Blaze can only hold detailed data for up to 7 days between syncs. After that it starts holding it at daily summary level so when you get it working again some of your data may look strange. 

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