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Text notifications and accuracy not accurate

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‎03-08-2017 18:40 - last edited on ‎03-09-2017 03:21 by Moderator Alum

‎03-08-2017 18:40 - last edited on ‎03-09-2017 03:21 by Moderator Alum

I bought 2 weeks ago and so far

 

The text message screen dont work. 

The miles are off?

The steps dont add properly and it freezes up.

The floor incline is way way off so far I end up with 40-50 floors a day when I should have between 3-10 

 

Very upset.

 

Moderator edit: Subject for clarity

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1 REPLY 1

‎03-09-2017 03:21

‎03-09-2017 03:21

A warm welcome to the Forums @Chyde110. I will be glad to help you with your Blaze inconveniences.

 

1. About your notifications, I recommend following @MarreFitbits' instructions in the My tracker isn't receiving notifications (Android Fitbit app) post. 

2. What activity are you doing to see the mileage and how are you logging that activity?

3. About the steps and floors, I recommend restarting your Blaze and taking a look at our How accurate are Fitbit trackers? article.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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