Thanks... but the Blaze is going back

[StuartK1968]

The HR issue got a bit better after a reset. But the Blaze consistently dropped my HR. But the most bizarre thing... wearing my Blaze for only 3 hours, with no flights of stairs... I've climbed a whopping 12 flights. 

My Polar a360 had a crappy latch, but man that thing tracked HR etc with much more precision than this. 

I'll return Blaze and wait for the Vivoactive HR from Garmin.

Thanks for the support folks

[SilviaFitbit]

@StuartK1968 It's great to see you around! I'm sorry to hear about your experience with Blaze. I noticed that someone sent you the heart rate article in this post. It sounds like your Blaze had some hardware issues because it wasn't tracking floors. 

In case you still have your Blaze, you may want to contact Customer Support so they can check what options they have for you. 

Keep me posted . 

[StuartK1968]

Thanks for the follow-up message. 

I returned the Fitbit Blaze to Best Buy with no issues (thanks BB).

Yesterday, I purchased the Microsoft Band 2. So far, the HR data is at least 20 bpm more accurate than the blaze. 

[MikeIT]

I found the exact opposite heart rate with the msband2. It seems to want to average instead of live heart rate. It averaged the past 1-2 minutes.

I dislike the charger of the blaze and the pop out frame- but it's probably the best thing out there right now. I like the vivosmart hr specs- but their ecosystem is a lot like band2- non existent

[MikeS1971]

Best Buy seems to be very generous in regards to being able to exchange and return Blazes even if it's after their own return period. I'm on my third replacement Blaze and fourth charger for the Blaze. Best Buy has always been helpful. The people I've dealt with seemed very surprised that I keep exchanging it. They said almost everyone either gets their money back or gets something from a different manufacturer.

[StuartK1968]

" They said almost everyone either gets their money back or gets something from a different manufacturer."

Not to bemoan the point, but the Blaze - as a fitness tracker - functioned worse than my Polar a360, and current MS Band 2. 

With respect to the software... it's not even close, Microsoft's Health app/online site (and I can't believe I'm typing this, as I'm a Mac guy) is incredible. It really makes Fitibit's offerings seem kind of amateurish. 

[Fosse66]

Must be why Microsoft is number one in the market for activity trackers.

[Yorkie10]

---

@StuartK1968 wrote:

" They said almost everyone either gets their money back or gets something from a different manufacturer."

Not to bemoan the point, but the Blaze - as a fitness tracker - functioned worse than my Polar a360, and current MS Band 2. 

With respect to the software... it's not even close, Microsoft's Health app/online site (and I can't believe I'm typing this, as I'm a Mac guy) is incredible. It really makes Fitibit's offerings seem kind of amateurish. 

---

Best Buy has the best customer service. I always shop at BB. I return my Blaze twice, I thought my first Blaze was defective. It counts the steps everytime just moving my hand. The second one did the same thing. I had to return my Blaze and exchanging with Apple Watch because I do not like the clock face and removing the watch to charge. This is $200.00 watch, I am sure the watch will get loosed by removing it to charge too many times, very unclever design by Fitbit. I saw in this forum someone has already experienced with the problem.

[StuartK1968]

#1 song right now is Work by Rihanna.

Point? Poor correlation between quality vs quantity. 

If the Blaze functioned, even in the most basic of ways, I wouldn't have returned the unit. But when the Blaze claims your heart rate is 30 BPM faster than actual, and that you've climbed 14 flights of stairs when you've done no such thing, the other oft repeated issues - half baked Fit Star feature, silly charging mechanism - make a return a no brainer. 

[MikeIT]

How's the food tracking on that superb ms site? Or having to have Facebook in order to "compete" with all the friends that have ms bands. I work in a building with 2000 people- I've seen ONE Ms band. I'm not a blaze fanboy. I ordered it the first day it came out and returned it shortly after. I then bought the ms band 2 and returned it a week later for a test drive on the surge. I couldn't take the 1990's screen or inability to have it fit in with business casual. Back surge went. Back on the blaze now. It has its problems but, for me, it's a better fit so far.

Sent from my iPhone

[MikeIT]

Steps are accurate for me. If it's too sensitive for you- where it on the off hand and tell the app you have it on your dominant hand.

Stairs suck on msband just as on blaze. I live in Oklahoma and the wind messes with the sensor on any device that uses a barometer.

Sent from my iPhone

[Fosse66]

It clearly works very well for many users; I think you're being rather captious, OP.

[MikeIT]

I agree on the ms band workouts- I wish and hope the blaze gets the ability to setup your own circuit workouts.

If msband had a vibrant social ecosystem, at least 72 hour battery life- i would probably still own one. Their scratch proof screen had micro scratches at the end of my week- so on the msband 3 I would make the uv sensor and screen sit on top of wrist.

But yeah- their device was nice.

Sent from my iPhone

[StuartK1968]

Yup - the close to non-existant social platform is an issue. No doubt. 

[ErickFitbit]

@StuartK1968 Check out my previous post about Blaze's FitStar guided workouts, here.

@MikeIT I recommend voting for this existing idea within the Feature Request board. The more votes that idea gets, the more likely it is to be considered in the future for implementation.