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The Blaze wont sync

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‎02-14-2017 03:28

‎02-14-2017 03:28

Hi I'm having difficulty syncing my Blaze to my Samsung Galaxy S5. For some reason the time on the Blaze is 5 and a half hours behind my phone and cannot find a way of syncing to resolve this matter. In fact the message shown when trying to connect via bluetooth is Blaze rejected pairing. I've uninstalled and installed app and all the other topics of advise. Can anyone help???

Thanks, Andrew.

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6 REPLIES 6

‎02-14-2017 04:12

‎02-14-2017 04:12

As always, the first question relates to how you're trying to add the tracker to your account. Are you using the mechanism to add a new device within the Fitbit app, or are you trying to pair the tracker with the phone only using the built in Bluetooth menu?

 

If you're not using the app then please do so!

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎02-14-2017 04:38

‎02-14-2017 04:38

Mine says the same thing. Help!!!!!!!

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‎02-14-2017 05:03

In response to MikeF

‎02-14-2017 05:03

mine wont sync as well  my calendar is 11 days behind ?

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‎02-14-2017 05:04

In response to MikeF

‎02-14-2017 05:04

should i remove this device , then put it back in ?

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‎02-15-2017 09:44

In response to SunsetRunner

‎02-15-2017 09:44

I gave my phone and watch an hour time out. Reloaded and now they are both getting along again. It is stressful when you want instant gratification in the middle of a workout and it won't work. So thankful it is working again.

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‎02-15-2017 16:56

In response to SunsetRunner

‎02-15-2017 16:56

Hi all,

It seems there was a problem with Android syncing (several other threads about it). Issue lasted 2-3 days. Syncing magically started working again last night around 10 PM...

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