Time zones

[Joshigd]

So... I'm out of town for work and finished my day with 20k steps. I worked to get that. My phone did something weird and detailed back to home time zone. (One hour behind if my current location)... it deleted my 6k steps I had gotten since being in this different time zone. Any way to get this back? So irritating when doing challenges with friends. I was way ahead then 6k steps disappeared is there a fix for this?

[RobertoME]

Hi there @Joshigd, welcome aboard to our Community. The problem with the change of timezone, is that your tracker might think is midnight, restarting your daily step count. It might be the explanation why all of a sudden you loose your steps for that particular day.

There is a way to recover your steps, which is by logging a manual activity, the only thing is this wont count towards your Challenges.

If you need more information about manual activities, please visit this post.

Let me know if you have additional questions.