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Timezone is incorrect

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‎03-20-2017 05:02 - last edited on ‎07-13-2017 18:09 by Fitbit Moderator

‎03-20-2017 05:02 - last edited on ‎07-13-2017 18:09 by Fitbit Moderator

hi 

please help asap 

 

My Fitbit Blaze shows time as 7:43am right now and it's really 8:00am 

its roghtnesr MY smart iPhone 6 THST shows correct time YET Fitbit Blaze says 7;43am?!?!

 

How do i FIX this ?

 

Thanks a lot 

 

Moderator edit: Updated subject for clarity 

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2 REPLIES 2

‎03-20-2017 05:20

‎03-20-2017 05:20

Hi, @Stephiemermaid, you need to sync your Blaze.  That will update the time.

 

Are you having trouble syncing?  If so, you might want to have a look at this help article.

Sense, Charge 5, Inspire 2; iOS and Android

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‎03-26-2017 12:26

In response to Julia_G

‎03-26-2017 12:26

Hi there @Stephiemermaid. Great to have you in the Forums! 🙂

 

Just to add to the excellent advise @Julia_G gave, keep in mind that everytime your tracker runs out of battery or in the case you turn it off, it's necessary for you to sync your tracker once it's back on to catch up with the correct time and for it to track all your activity correctly for the right time.

 

Anything else you may need, let us know! 

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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