01-31-2017 23:54 - edited 02-01-2017 01:20
01-31-2017 23:54 - edited 02-01-2017 01:20
Hi there. I've just got up and for some reason my total steps for today is showing as just under 13,000. When if you look at the log it shouldn't be more than 250ish. Any idea why this is?
Best Answer01-31-2017 23:56
01-31-2017 23:56
Also got some reason the topic of this pout changed to something random...
Best Answer02-01-2017 01:17
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-01-2017 01:17
@Jingogood morning, how mamy steps did you walk yesterday? Could it be that yesterday did not reset at midnight?
About the title. Just click the 3 dots to the right of your post, click edit, then edit the title.
Best Answer02-01-2017 01:21
02-01-2017 01:21
I walked over 17000 yesterday, which are recorded correctly. Seems odd if they carried over for it to be fewer steps.
Best Answer02-01-2017 01:33
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-01-2017 01:33
I wasn't trying to say what happened, i was asking if it could have happened. Without knowing anything more than 13K and that your timeline shows way less steps.
Maybe a screen shot will give some info, but the best would be to contact.fitbit.com
Now if you could isolate when the 13K was recorded, we could remove them.
Best Answer