help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Track a lost Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-13-2016 04:23 - last edited on ‎11-17-2018 21:07 by Moderator Alum

‎10-13-2016 04:23 - last edited on ‎11-17-2018 21:07 by Moderator Alum

Can a lost Fitbit be traced or blocked by Fitbit??

Lost it at a train station this morning. Already lost without it and could just cry

 

 

 

Moderator edit: subject updated for clarity

Best Answer
0 Votes
2 REPLIES 2

‎10-13-2016 07:12 - last edited on ‎05-09-2025 09:06 by Fitbit Moderator

‎10-13-2016 07:12 - last edited on ‎05-09-2025 09:06 by Fitbit Moderator

I'm very sorry to hear that @cheshirejo 😞

Currently, a Fitbit device can not be tracked down or see who's using it. If in any case somebody gets to find it, they can let us know through the Support Team and if our team can confirm the owner, they will get in touch with you for getting you back on  track.

If you need any more help, let me know. I'll be happy to help you and welcome to the Community!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes

‎10-13-2016 12:22

‎10-13-2016 12:22

Here is the official lost/stolen page which includes some very good advice on how to track yours down and some apps that might help. 🙂 https://help.fitbit.com/articles/en_US/Help_article/1188/?l=en_US&c=Topics%3ALost_Stolen&fs=Search&p...

 

Best Answer